Platforms for building and deploying conversational AI agents
Twenty top companies providing no-code (or low-code/no-code hybrid) platforms for building and deploying conversational AI agents—without requiring coding or specialized AI expertise, often leveraging communication infrastructure or channels to serve as the primary business-customer interaction layer—include CometChat , Kore.ai, Yellow.ai, Microsoft Copilot Studio, Voiceflow, Botpress, Synthflow, Retell AI, Landbot, ManyChat, Tidio, SiteGPT, Aisera, Lindy AI, Relevance AI, ChatFuel, Boost.ai, Cognigy.AI, Sendbird, and Gupshup. These platforms generally enable visual builders, drag-and-drop flows, pre-built templates or agents, integrations with messaging/voice channels (web, WhatsApp, SMS, phone, in-app chat), knowledge bases, and multi-agent orchestration for customer support, sales, lead gen, and internal workflows. Some emphasize real-time comms backbones (like CometChat's six-year infrastructure or Sendbird's), while others focus on enterprise CX/EX or voice telephony. In ...